Shipping Policy – TeeAndGlow.com
Last updated: November 25, 2025
Thank you for shopping with TeeAndGlow. We’re committed to ensuring your order is processed efficiently and delivered safely. Please review our shipping guidelines below.
Order Processing
- Orders are processed once payment has been successfully received.
- Processing is handled Monday through Friday, from 9:00 AM to 6:30 PM East Standard Time (EST, GMT-06:00).
- Cut-Off Time: Orders placed after 5:00 PM EST will be processed on the next business day.
Holidays
We do not process or ship orders on U.S. federal holidays, including:
- New Year’s Day (January 1)
- Presidents’ Day (February 17)
- Memorial Day (May 26)
- Independence Day (July 4)
- Labor Day (September 1)
- Thanksgiving Day (November 27)
- Christmas Day (December 25)
Delivery Time & Shipping Rates
We partner with trusted carriers like USPS, DHL, EMS, and local postal services to ensure safe and reliable delivery. Once your order is shipped, you will receive a tracking number via email.
| Shipping Option | Handling Time | Transit Time | Shipping Fee | Fulfillment Days |
|---|---|---|---|---|
| Standard Delivery | 1–5 business days | 7–15 business days | $9.95 | Monday – Friday |
📌 Most orders within the continental U.S. arrive within 7–10 business days after shipment. At this time, we do not offer expedited shipping.
Shipping Limitations
Currently, we only ship within the continental United States. We do not ship to:
- Alaska & Hawaii
- Puerto Rico, Guam, U.S. Virgin Islands
- APO/FPO addresses
- International destinations
Order Tracking
- After your order has been processed and shipped, you’ll receive a confirmation email with your tracking number.
- Tracking details may take 3–7 business days to update in the carrier’s system.
- If your package is delayed beyond the estimated delivery window, please contact our support team for assistance.
Custom Orders
Orders requiring personalization or customization may take additional processing time depending on the complexity of the design.
Address Accuracy
Please ensure your shipping address is complete and accurate before finalizing your order. We cannot be held responsible for:
- Orders shipped to incorrect or incomplete addresses.
- Packages lost due to redirection or forwarding requests by the customer.
- Orders returned or disposed of due to address errors.
📌 If an order is returned due to incorrect address details, additional shipping fees may apply.
Contact Us
For any shipping-related questions, our support team is here to help:
Email: [email protected]
Phone: +1 (423) 718-1534
Address: 42671 Baystone Ave, Prairieville, LA 70769, United States
Support Hours: 9:00 AM – 6:30 PM (EST), Monday – Friday